Privacy Policy

Welcome to IZE POS (“IZE POS,” “we,” “our,” or “us”), a product of Pawrat Technologies. We are committed to protecting the privacy and security of the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, software and related services.

By accessing or using IZE POS, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide

When you register a store or use our services, we may collect:

• Store Name
• Business Registration Details
• Business Address
• Contact Person’s Name
• Email Address
• Phone Number

Business Data

As part of providing our retail management services, you may store information including:

• Products, Categories, Brands and Units
• Inventory Levels and Stock Movements
• Sales Transactions and Receipts
• Customer Records and Purchase History
• Supplier Records and Purchase Orders
• Expenses
• Staff Accounts, Roles and Activity Logs
• Branch Information
• Reports and Analytics

All business data entered into IZE POS remains the property of your business.

Automatically Collected Information

We may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Login Activity
• Session Information
• Usage Statistics
• Cookies

2. How We Use Your Information

We use your information to:

• Create and manage your store account.
• Deliver and maintain our services.
• Process subscriptions and payments.
• Provide customer support.
• Improve platform performance and user experience.
• Monitor security and system integrity.
• Send important service updates and notifications.
• Comply with applicable legal and regulatory requirements.

3. Multi-Tenant Data Isolation

IZE POS is a secure multi-tenant cloud platform.

Every store operates within its own isolated workspace, with strict technical controls that prevent one business from accessing another’s data.

4. Data Ownership

You retain full ownership of all business information entered into IZE POS, including products, inventory, sales records, customer data, supplier data, expenses and reports.

IZE POS does not claim ownership of your business data.

5. Data Security

We employ industry-standard security measures to safeguard your information, including:

• SSL/TLS Encryption
• Secure Authentication
• Password Hashing
• Role-Based Access Control
• Activity Logging
• Secure Database Infrastructure
• Regular Data Backups

While we strive to protect your information, no online platform can guarantee absolute security.

6. User Responsibilities

You are responsible for:

• Keeping login credentials confidential.
• Restricting unauthorized access to your account.
• Using secure devices to access the platform.
• Verifying the accuracy of the data you enter.
• Complying with applicable data protection laws in relation to your customers’ information.

7. Cookies

IZE POS uses cookies to:

• Maintain secure login sessions.
• Support core functionality.
• Remember user preferences.
• Analyze website usage and performance.

You may disable cookies through your browser settings; however, some features may not function properly.

8. Sharing Your Information

We do not sell, rent or trade your personal or business information.

We may share information only:

With Trusted Service Providers

Third-party providers who assist us with hosting, payment processing, email delivery, customer support and system maintenance.

When Required by Law

Where disclosure is necessary to comply with legal obligations or valid governmental requests.

In a Business Transfer

If Pawrat Technologies is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

9. Data Retention

We retain your information:

• While your account remains active.
• As required to provide our services.
• As necessary to comply with legal obligations.
• To resolve disputes and enforce our agreements.

10. Suspended Accounts

If your subscription expires, your store account may be suspended until your subscription is renewed.

Suspended accounts may be retained for a period before permanent deletion in accordance with our Terms and Conditions. We encourage you to export important reports before prolonged periods of inactivity.

11. Your Rights

Depending on applicable laws, including the Nigeria Data Protection Act, you may have the right to:

• Access your information.
• Correct inaccurate information.
• Request deletion of your data.
• Request data portability.
• Restrict certain processing activities.
• Withdraw consent where applicable.

Requests may be submitted through our support channels.

12. Third-Party Services

Our website and platform may contain links to third-party services such as WhatsApp. IZE POS is not responsible for the privacy practices or content of third-party websites or services.

13. Children’s Privacy

IZE POS is designed for businesses and is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication. Your continued use of IZE POS after any update constitutes your acceptance of the revised policy.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us.

Effective date: July 2026 · Last updated: September 2026 · © 2026 IZE POS. All rights reserved.